GENERAL INFORMATION
All Products are Proudly Made in Canada!
PAYMENT TERMS
Payment by the following credit cards is accepted: VISA & Mastercard. American Express in Canadian funds only. Payment via PayPal and Bank wire are also accepted.
IMPRINTING
A one-time set-up charge of $60.00(G) is applied to all orders.
Any repeat orders after that will not be charged.
Included in the set-up fee:
– Full colour print
– Unlimited logo locations
– Logo/artwork modification
– PMS colour matching
ARTWORK
Platforms: PC
Programs Used: Adobe Photoshop & Adobe Illustrator
File Formats Accepted: .eps, .ai, .pdf, .png & .jpg
Fonts & Text: All text sent with Vector files must be created outlines.
VIRTUAL PROOF
All virtual proofs along with any changes are free of charge.
PRE-PRODUCTION SAMPLE
A Pre-Production Sample can be sent to you at no extra cost. However, the customer is responsible for all shipping costs. For our Canadian customers we offer Next Day Pre-Production Samples.
PRODUCTION TIME
Production time is 7-10 business days after artwork approval. A rush service, if required, is available for 5-8 business days after artwork approval.
SHIPPING
All orders are shipping FOB Ajax, ON Canada. Most orders are shipped by UPS.
If you wish to use an alternate carrier please provide us with the carriers name and account shipper number.
TRADEMARK NOTICE
All artwork and trademarks imprinted on the products displayed on our website are used only as examples. We don’t represent any of these products.